Return & Exchanges

At GVNGANATII, we strive for your complete satisfaction with our streetwear products. We understand that sometimes returns or exchanges may be necessary. Here are the details of our policy:

Returns: Unfortunately, we do not accept returns unless the received item is damaged, defective, or incorrect. If you believe your item fits these criteria, please contact us within 7 days of receiving your order at contact@gvnganatii.com or through our contact page to initiate the return process. To be eligible for a return, the item must be unused and in the same condition that you received it, along with the original packaging.

Exchanges: We do not offer direct exchanges. If you wish to exchange an item for a different size or color, we recommend initiating a return for the item you wish to exchange and placing a new order for the desired item separately.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, a refund will be processed to your original method of payment within a reasonable timeframe.

Non-Returnable Items: Several types of items are non-returnable, including gift cards and items purchased on sale or using promotional discounts.

Shipping Costs: Customers are responsible for covering shipping costs associated with returns, except in cases where the return is due to our error (e.g., wrong or defective item received).

Questions or Assistance: If you have any questions or need further assistance regarding returns or exchanges, please reach out to us at contact@gvnganatii.com. Our team is dedicated to assisting you promptly and efficiently.